Terms & Conditions

Last updated: 28th January 2026

These Terms & Conditions (“Terms”) govern your engagement with WE ARE VESPR LTD (“VESPR”, “we”, “us”, or “our”), a creative production studio based in Chorley, UK. By engaging our services, paying an invoice, or confirming a quote, you agree to these Terms.

Definitions & Agreement

A “Quote” or “Proposal” issued by VESPR is effective for 30 days after presentation. Upon acceptance (in writing or by payment), this forms a binding Agreement between you (“Client”) and VESPR.

If a Quote is not accepted within this period, we may amend or withdraw it.

Scope of Services

We provide creative services including video production, photography, studio hire, and related deliverables as set out in the Quote or project documents. The precise services, deliverables, and timelines will be recorded in the Quote or accompanying project plan.

Additional services or changes requested by the Client outside the original scope (“Client Revisions”) will be quoted separately and billed in addition to the original fee.

Client Responsibilities

To support delivery, the Client agrees to:

  • Provide timely feedback and approvals

  • Coordinate decision-making with parties outside VESPR

  • Supply any content/assets in formats suitable for production

  • Proofread materials before approval — the Client accepts responsibility for errors in approved deliverables (e.g., misspellings, omissions)

If the Client fails to provide required feedback or assets for more than 14 days, VESPR may suspend, reschedule, or cancel the project, and may invoice for work completed to date.

Expenses

Unless stated otherwise in the Quote, out-of-pocket expenses are not included and may be charged separately. These may include (but are not limited to):

  • Travel and accommodation

  • Third-party stock or media licensing

  • Equipment rentals

  • Printing, shipping, or delivery costs

  • Third-party contractor fees

Applicable taxes (if relevant) are not included in estimates unless explicitly specified.

Timing & Milestones

All dates, delivery windows, and milestones are estimates and depend on timely feedback, asset delivery, and third-party availability. VESPR will endeavour to meet schedules but is not liable for delays outside its control.

No work starts until the Quote is accepted and deposit paid, where required.

Payments & Invoicing

Invoices are payable upon receipt unless specified otherwise.

Billing for all Kickstart Your Content and Studio sessions are payable, in full, at the time of booking.

Billing for all retainer clients is due on the 1st date of every calendar month.

Standard project billing for larger scopes is:

  • 50% deposit on acceptance of the Quote

  • 50% balance on completion or prior to final deliverable release

If payment is not received within 30 days of invoice date, VESPR may charge statutory interest at the rate of 8% + Bank of England base rate until payment is received.

Payments are processed via Square or other payment systems as noted at checkout — VESPR does not store payment card details.

Revisions

Unless otherwise agreed, the Client is entitled to two rounds of revision requests communicated by email, plus a final sign-off round. Additional revision beyond this may incur extra charges (typically billed at £100+VAT/hour, or as quoted).

Revisions due to errors introduced by VESPR (mistakes in editing) are excluded from additional charges.

Intellectual Property & Rights

Unless expressly stated otherwise in writing, We Are VESPR Ltd remains the sole owner of all intellectual property rights, including copyright, in all creative works produced, as defined and protected under the Copyright, Designs and Patents Act 1988 (as amended) and all applicable laws of England and Wales.

Final Delivered Works

Upon full and cleared payment of all agreed fees, We Are VESPR Ltd assigns to the Client the copyright in the final delivered works only, strictly as defined in the relevant Quote or Statement of Work.

This assignment applies only to the final exported deliverables supplied to the Client and does not extend to any underlying materials, source files, or working assets.

Retained Rights

We Are VESPR Ltd expressly retains ownership of, and all rights in:

  • RAW footage and original image files

  • Project files (including edit timelines, design files, motion graphics, and templates)

  • Working files, drafts, outtakes, unused assets, and alternate edits

  • Internal workflows, techniques, processes, and methodologies

These materials are not included in any assignment or licence unless expressly agreed in writing in advance.

Copyright Buyout (Optional Paid Upgrade)

Where a Client requires full ownership of copyright beyond the final delivered works, including unrestricted use or transfer of ownership, this must be agreed as a copyright buyout.

A copyright buyout:

  • Is not included by default in any service or package

  • Must be expressly documented in writing

  • Is subject to an additional fee, reflecting the permanent transfer of rights and loss of future use by We Are VESPR Ltd

Unless a copyright buyout is explicitly agreed, all rights not expressly assigned remain with We Are VESPR Ltd.

Optional Release of RAW/Project Files

Requests for RAW footage, project files, or working assets are considered separately and may be approved at the discretion of We Are VESPR Ltd.

Where approved, this will:

  • Incur an additional fee reflecting preparation time, data handling, storage, and transfer

  • Be governed by a separate written agreement outlining permitted use and limitations

No implied rights are granted.

Client-Supplied Materials

The Client warrants that it owns, or has secured all necessary rights, licences, and permissions for any materials supplied to We Are VESPR Ltd.

The Client agrees to indemnify and hold We Are VESPR Ltd harmless against any claims, losses, damages, or expenses arising from the use of Client-supplied materials.

Portfolio & Self-Promotion

Unless otherwise agreed in writing, We Are VESPR Ltd retains the right to display completed works for:

  • Portfolio use

  • Website and social media

  • Marketing, awards, and promotional purposes

Any such use will be presented professionally and in keeping with the Client’s brand and context.

Delivery of Final Product

Once final payment is received, VESPR will promptly deliver the agreed final products via the agreed method (download link, file transfer, etc.).

Where work is delivered digitally, it is the Client’s responsibility to back up and store copies; VESPR may not retain deliverables indefinitely unless contractually agreed.

Termination

Either party may terminate the Agreement if the other materially breaches these Terms and fails to remedy within 14 days of notice.

If the Client terminates mid-project, the Client remains liable for all fees, expenses, work completed, and any costs reasonably incurred up to termination.

Limitation of Liability

VESPR’s liability is limited to direct losses no greater than the total fees paid for the services in question. VESPR will not be liable for indirect, consequential, or loss of business profits.

Nothing in this clause limits liability where prohibited by law.

Governing Law

These Terms are governed by the laws of England and Wales.

Changes to Terms

We may update these Terms occasionally; the latest version will be published on our website. Continued use of services after publication implies acceptance.